DIY Desk Cubby

All items are able to be returned within 14 days from your order as long as they are in new condition. We also accept returns for workmanship defects within the lifetime of the product. Learn about our warranty here.

USA Customers-

Any item can be returned in new/unused condition and in original packaging. Returns are accepted within 14 days of delivery. 

Returns requested within 14 days of the delivery date and in original packaging, that are unused, will be accepted.

Our original shipping and delivery fees are not refundable.

Returned goods have a 30% restocking fee.

There is a flat rate $35 return label cost for orders of $250 or less, for orders of $250 or more the return shipping will be at cost. If you’d like to use your own label feel free to do so and see below for shipping instructions.

International Customers-

Unfortunately, we are not able to accept returns at this time for international orders.

Defective/Damaged Orders:

Damage happens, and we will make it right! If your order arrives damaged or defective just  let us know within 14 days of delivery. Email photos of the damage along with the packing slip to makewith@semiexact.com. 

Policy On Changing, Modifying or Canceling A Current Order:

If you have an order with us and would like to make a change or cancel, we’d love to accommodate. We highly encourage you to reach out as soon as possible. Your order is custom and we want to make it perfect for you!

With a custom piece, once we start on it, it can only be made in your specific dimensions. To modify or cancel an order already in production creates waste in material and labor. We know talking about fees is no fun, yet it is a reality and changes mid production incur real costs. We have kept these fees low and kept them in line with reflecting the efforts of our team's professional work.

Here are the windows within which we accept changes/modifications and any fees associated.

(Change/modification fees must be paid over the phone at the same time as requested. Fees will be deducted from the subtotal and all shipping costs will be fully refunded if canceled.)

Hairpin Legs/ Hairpin shelf & desk brackets, floating shelf brackets, bent flat bar brackets with and without lip:

• 24 hours, free of charge.

• Changes after 24 hours will have a change/ cancelation fee of 25%

Flat Bar, Tube Steel, Spider Legs, Platform Bed, Box Bed:

• 48 hours, free of charge.

• Changes after 48 hours will have a change/ cancelation fee of 25%